Student Rights and Grievance Procedures
Student Complaints & Grievances
Philadelphia College of Osteopathic Medicine is committed to receiving and addressing written student complaints against the College, its faculty, staff, or administrative personnel in a timely manner. This policy applies to all PCOM students, faculty, and staff.
This policy does not apply to discrimination, disability or sexual and gender-based grievances or complaints, which students should address following the processes identified in the Non Discrimination Policy, Disability and Accommodation Policy or Sexual Harassment (Title IX) Policy.
For student complaints and grievances, please refer to the full policy, which is located on MyPCOM.
FERPA Complaints
Complaints regarding alleged violations of rights accorded by students by FERPA or the regulations promulgated thereunder may be directed in writing to:
U.S. Department of Education
Student Privacy Policy Office
400 Maryland Ave, SW
Washington, DC 20202-8520
For more information, go to: https://studentprivacy.ed.gov/file-a-complaint
State Department of Education
Philadelphia College of Osteopathic Medicine is authorized by the Pennsylvania Department of Education and the Georgia Nonpublic Education Commission. These state education agencies have a formal process for complaints regarding noncompliance with state regulations. In accordance with the Higher Education Opportunity Act, the following contact information is provided for both agencies.
COMMONWEALTH OF PENNSYLVANIA
Bureau of Postsecondary and Adult Education
333 Market Street, 12th floor
Harrisburg, PA 17126-0333
Fax: 717-772-3622
https://www.education.pa.gov/Postsecondary-Adult/Pages/default.aspx
STATE OF GEORGIA
The Commission requires that students utilize and complete their institution’s grievance procedure in an attempt to resolve any complaint or concern before submitting a complaint to the Commission. If the institution’s resolution is not satisfactory, a student may then appeal to the Commission, but it will not investigate a complaint unless the student has exhausted all available grievance procedures outlined by the institution.
Nonpublic Postsecondary Education Commission
2082 East Exchange Place
Suite 220
Tucker, GA 30084-5305
Phone: 770-414-3300 Fax: 770-414-3309 https://gnpec.georgia.gov