Technology Services

Information Technology Services

Information Technology Services (ITS) is PCOM's central department for technology-based services. We are responsible for providing technical support, networking computers, providing email services, managing the College's telecommunications systems, and much more.  Our mission is to create and support a technical environment that advances PCOM's goals and objectives for delivering the best medical and graduate education in the country.

PCOM Portal

The College's portal and intranet - myPCOM - is accessible to students, faculty and staff, and provides information and documents that are personalized and pertinent to the PCOM community. It serves as a central hub for various systems and provides single-sign-on (SSO) access to quickly reach these services.  myPCOM can be accessed at http://my.pcom.edu.

Wi-Fi Internet Access

Wi-Fi Internet access is offered throughout PCOM and PCOM Georgia locations using 802.11ac access points.

To connect to PCOM Wi-Fi while on campus, use your phone or mobile device to connect to the wireless network named “PCOM” and enter your PCOM network username and password.

Additional settings and documentation for connecting via Windows, Mac, and mobile devices can be found on myPCOM.

EMAIL

PCOM uses G Suite by Google Cloud as its email and collaboration platform.  All students, faculty, and staff are issued Gmail accounts with the pcom.edu domain.

This account also provides access to Google Calendar web calendar, Google Drive file storage, Google Hangouts chat and web conferencing as well as the various G Suite productivity tools including Docs, Sheets, Slides, and Forms.

Computer Labs

PCOM offers modern computer labs featuring Windows 10 systems and printing services at its PCOM and PCOM Georgia locations.

The computer labs are reserved for current students, faculty, and staff of PCOM unless other special arrangements have been made.

Computer Recommendations

PCOM supports both Windows and Apple systems. In general, the newer the laptop or computer, the better your experience will be.

Before you purchase a laptop or desktop computer, we recommend you examine how you will use it. Your work habits, possible fields of study, and interests should shape your decision.

Decide between a Mac or a Windows system. The platform should match your interests. In general, both will work on PCOM’s Network. Many of the major vendors, such as Apple, Dell, Lenovo, and HP offer discounts to students.

Tablets such as iPads may not support every system or program so we recommend using them as a supplement, rather than a replacement, for traditional laptops and computers.

Service Desk

The ITS Service Desk is responsible for technical support, incident management, technical services, mobile device management, and support for workstations, printers, media, and computer labs.   Please contact the Service Desk with any technology-related questions or issues.

The ITS Service Desk can be reached at 215-871-6110 or via email at servicedesk@pcom.edu